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Customer story · Healthcare

From manual call handling to AI RECEPTIONISTS across 30 centres.

How a multi-centre Australian medical group became the Five Minutes charter customer.

  1. Before

    Calls handled by hand, centrally

    Calls for every centre were answered by people on a central line, with peaks, hold times and after-hours gaps.

  2. What we did

    AI RECEPTIONISTS and MANAGED WEB SERVICES

    24/7 AI call handling across every centre, with every centre's website managed by Five Minutes.

  3. Today

    Every patient call answered

    AI RECEPTIONISTS are live across 30 centres, day and night, so patients get through and the front desk gets time back.

Want results like these for your centres?

Book a demo and hear an AI RECEPTIONIST answer a call.

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